Reference

How pgwin56 Handles Your Personal Data

This Privacy Policy covers what data we collect when you open an account, make a deposit via DANA, OVO, or GoPay, and use our lobby — and exactly how we protect it.

Account data protectedDANA, OVO, GoPay wallet data handled with careNo data sold to third partiesYou can request your data any timeIndonesia-applicable policy
pgwin56 How pgwin56 Handles Your Personal Data
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We keep data handling practical and specific. Every section below reflects how we actually manage your account data — from the moment you link your GoPay wallet to the day you request deletion. These are not abstract promises; they're the steps built into how pgwin56 operates.

Account Security

Your account is protected by OTP verification on login and any withdrawal request. Session data is encrypted so your wallet details stay private between you and our system.

Cookie Usage

We use session cookies to keep you logged in and preference cookies to remember your language and wallet choice. You can clear cookies in your browser settings at any time without losing your account.

Data Retention

We keep your account data for as long as your account is active and for the period required under applicable local law. If you close your account, we retain only what local regulation requires us to hold.

Your Right to Access

You can request a copy of the personal data we hold on your account via live chat or email. We will verify your identity before releasing any information, and respond within a reasonable period.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

Have a question about how your data is stored, or want to request a copy of what we hold? Our support team handles privacy requests through the channels below. We aim to respond to all data-related queries within a reasonable timeframe, and we'll confirm receipt as soon as your message reaches us.

Team online

Live Chat

Start a live chat session directly from the pgwin56 lobby. It's the quickest way to flag a data concern or ask about your account information.

Email Support

Send your privacy request to our support address found in the Contact section. Include your registered account name so we can locate your data quickly.

Account Help Centre

Log into your account and navigate to Help to find self-service options for reviewing your stored details and managing communication preferences.

Common Questions About Your Privacy at pgwin56

These are the questions we actually receive from account holders about how their data is used, stored, and protected. Each answer reflects how our system works today.

We collect your name, contact details, and the e-wallet identifier you use — DANA, OVO, or GoPay — along with transaction references and device session data to secure your account.

We only share data with payment processors like DANA, OVO, and GoPay to complete your transactions. We do not sell your data to advertisers or unrelated third parties under any circumstances.

Contact our support team via live chat or email with your registered account name. We'll verify your identity first, then send your data summary within a reasonable timeframe.

Yes. Submit a deletion request through support. We'll remove what local law allows us to delete. Some data may be retained for the period required under applicable Indonesian regulations.

We store only the transaction reference and wallet identifier — never your PIN. All data in transit is encrypted, and account access requires OTP verification for any sensitive action.

We use session and preference cookies. You can clear or block them in your browser settings. Blocking cookies may affect login persistence but will not delete your account or stored wallet link.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.